Policies
Privacy policy
What we collect, why we collect it, how long we keep it, who receives it, and the choices you have.
Last updated: 14 November 2026
Who we are
AD33 is the trading name of AD Thirtythree, a sole proprietorship based in New York, United States. We sell clothing and accessories through adthirtythree.com, and orders are completed on our secure checkout at checkout.adthirtythree.com.
For anything in this policy — including every request about your personal information — write to info@adthirtythree.com. Our business address is available on request; we don't publish it.
What we collect
- Order details: your name, email address, delivery address, what you ordered and what you paid.
- Payment: card and payment details are entered on our checkout and handled by the payment providers there. We do not receive or store your full card number.
- Messages: your name, email address, order number (if you give one) and the content of anything you send through the contact form or by email.
- Newsletter: your email address, and the fact that you agreed to hear from us.
- Your browser: your cart, your currency choice and your cookie choice are stored in your own browser. If you accept analytics cookies, we also receive pages viewed, device and browser type, and an approximate location based on your IP address.
Why we use it
- To accept, produce, take payment for and deliver your order, and to answer questions about it.
- To send order and delivery emails — these are part of the order, not marketing.
- To send marketing emails, but only if you ticked the box asking for them.
- To keep the records we are required to keep and to prevent fraud and abuse.
- To understand which pages and products are useful, and to measure advertising — only if you accept the relevant cookies.
How long we keep it
- Order and payment records: three years, because tax and accounting rules require us to keep them.
- Support and contact messages: one year.
- Newsletter subscriptions: one year, or until you unsubscribe, whichever comes first.
- Your cookie choice: kept in your browser until you change it or clear your browser data.
- We delete information sooner if you ask us to, unless we have to keep it to meet a legal obligation or to resolve a dispute.
Who receives it
We share only what is needed for each service, and each of these providers is only allowed to use it to provide that service to us.
- Wix — hosts our product catalogue, runs our checkout on checkout.adthirtythree.com, processes payments, and sends order and marketing emails.
- The payment providers available at checkout (card processing, PayPal, Apple Pay and Google Pay where offered) — they handle your payment details.
- Our print and fulfilment partners, currently TapStitch and Printify, and other comparable print and fulfilment suppliers we may use — they receive your name and delivery address to produce and ship your order.
- Delivery carriers — they receive your name and delivery address.
- Base44 — hosts this website and stores the messages you send us through it.
- Google Analytics — only if you accept analytics cookies.
- Meta, TikTok and Google Ads — only if you accept marketing cookies.
- Our own email service, which we use to reply to you.
Do we sell your information?
No. We do not sell your personal information for money, and we do not share it for cross-context behavioural advertising unless you have accepted marketing cookies. If you accept marketing cookies, the advertising tools listed above may receive information about your visit, which some privacy laws treat as 'sharing' for advertising; you can turn that off at any time in Cookie settings without losing access to the store.
Cookies and similar technologies
Strictly necessary cookies and browser storage keep your cart, your currency choice and your cookie choice working — the store cannot run without them. Analytics and marketing cookies are off until you accept them, and you can change your mind whenever you like using the Cookie settings link in the footer.
The cookie policy lists exactly what is set and by whom.
International customers
We are based in the United States and your information is processed there, which may not offer the same protections as your own country. We only transfer what is needed to produce and deliver your order and to meet our legal obligations.
If you are in the United Kingdom, the European Union, Canada or Australia, you keep the rights your local law gives you, described below.
Your rights
You can ask us to show you the personal information we hold about you, correct it, delete it, or send it to you in a portable format. You can object to or ask us to restrict how we use it, and you can withdraw your consent to marketing or cookies at any time.
- United States: depending on your state, you may also have the right not to be discriminated against for using these rights.
- United Kingdom and European Union: you can complain to your local data protection authority.
- Canada: you can contact the Office of the Privacy Commissioner of Canada.
- Australia: you can contact the Office of the Australian Information Commissioner.
How to request access or deletion
Email info@adthirtythree.com, or use the form on our privacy choices page. Tell us the email address the request is about. We may ask you to confirm you are the person the information belongs to, and we reply within two business days and finish within the deadline the law sets, usually 30 days.
Children and under-18 orders
We accept orders from customers under 18 where a parent or guardian agrees to the order. Our store is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has sent us information, email us and we will delete it.
Security
The site and the checkout are served over an encrypted connection, and access to your information is limited to the people and providers who need it. No system is perfect, but we never store card numbers on this site.
Changes to this policy
If we change how we handle personal information, we update this page and change the date at the top. Substantial changes are also announced on the site.
Questions about this policy
Write to us and a person will reply — we answer every message within two business days.